Return Policy

At The Jungle Organic, we are committed to ensuring that our customers are completely satisfied with their purchases. Below are the details of our return and exchange policies:

Return and Exchange Period: 

  • Non-perishable goods: Items must be returned within 10 days of delivery.
  • Perishable goods: Due to the nature of these items, returns are accepted only within 24 hours of delivery.

Return Process:

  • Please contact us within the specified time frame to initiate a return or exchange.
  • Products must be returned in their original condition: unopened, unused, and in their original packaging.

Shipping for Returns:

  • Domestic Orders: We offer free returns for all domestic orders. A prepaid return shipping label will be provided.
  • International Orders: Customers are responsible for return shipping costs. International returns must be sent back prepaid.

Non-returnable Items:

  • Custom orders and personalized items are final sale and cannot be returned.
  • Items purchased on sale or during special promotions are not eligible for return.

Refunds:

Once we receive and inspect your return, refunds will be processed within 7-10 business days. The refund will be issued to the original method of payment.

For any return-related queries, please reach out to our customer care team at:

Email: support@thejungleorganic.com

Phone: 

Address for Returns:

We strive to make your shopping experience as seamless and satisfying as possible. Thank you for choosing The Jungle Organic - An ecommerce site by TOTAL LIFE TOTAL CONTROL!