Return Policy
At The Jungle Organic, we are committed to ensuring that our customers are completely satisfied with their purchases. Below are the details of our return and exchange policies:
Return and Exchange Period:
- Non-perishable goods: Items must be returned within 10 days of delivery.
- Perishable goods: Due to the nature of these items, returns are accepted only within 24 hours of delivery.
Return Process:
- Please contact us within the specified time frame to initiate a return or exchange.
- Products must be returned in their original condition: unopened, unused, and in their original packaging.
Shipping for Returns:
- Domestic Orders: We offer free returns for all domestic orders. A prepaid return shipping label will be provided.
- International Orders: Customers are responsible for return shipping costs. International returns must be sent back prepaid.
Non-returnable Items:
- Custom orders and personalized items are final sale and cannot be returned.
- Items purchased on sale or during special promotions are not eligible for return.
Refunds:
Once we receive and inspect your return, refunds will be processed within 7-10 business days. The refund will be issued to the original method of payment.
For any return-related queries, please reach out to our customer care team at:
Email: support@thejungleorganic.com
Phone:
Address for Returns:
We strive to make your shopping experience as seamless and satisfying as possible. Thank you for choosing The Jungle Organic - An ecommerce site by TOTAL LIFE TOTAL CONTROL!